foggykitchen.com

FoggyKitchen Support

Help for access, billing, bookings, and platform issues

Support requests are for operational issues in your FoggyKitchen account. They do not automatically change entitlements, seat count, membership status, or private asset access.

What support covers

Use support when something in your account or private workspace needs investigation.

Access and entitlements

Use support requests when a course, private asset, team workspace, or membership benefit is not visible after purchase or assignment.

Billing and membership

Ask about invoices, subscription status, renewal questions, team seats, and membership-related access concerns.

Consulting bookings

Get help with scheduling, rescheduling, meeting links, consulting credits, and booking-related issues.

Platform issues

Report problems with login, private workspace pages, downloads, broken links, or support request tracking.

How requests are handled

  1. Submit a request from your private workspace with the affected resource and page context.
  2. FoggyKitchen Support reviews the request and checks the related access, purchase, seat, or booking state.
  3. If a change is needed, support applies it deliberately and leaves an audit trail.
  4. You receive updates in the request conversation until the issue is resolved or closed.

Request routing

FoggyKitchen keeps support, consulting, entitlements, and team management as separate workflows.

Open requestsReviewed by support
Access issuesChecked against your membership and entitlements
Booking issuesChecked against consulting credits and calendar state
Architecture helpHandled through consulting sessions

Need help with your workspace?

Open a support request and include the affected course, asset, booking, team member, or page.

Go to Support Requests